Shipping policy

At Clair Crystals, we carefully prepare every order with attention and care.

Shipping destinations

We currently ship to Belgium and the Netherlands.

Order processing and shipping

Orders are prepared and shipped within 1–2 business days. Orders placed on weekends or public holidays are processed on the next business day.

Delivery

Delivery times depend on the destination and carrier. Once your order is on its way, you will receive a shipping confirmation email with tracking details.

Delivery times are estimates and may be affected by the carrier or circumstances outside our control.

Shipping costs

Shipping costs are calculated at checkout. We offer free shipping on orders of €150 or more within Belgium and the Netherlands.

Questions about your shipment

If you have a question about your order or delivery, please contact us through our Contact page and include your order number where possible.

For information about returns and refunds, please refer to our Returns page and Refund Policy.