Terms of service
OVERVIEW
Welcome to Clair Crystals! The terms “we”, “us”, and “our” refer to Clair Crystals. Clair Crystals operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Clair Crystals is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, colors and appearance may vary depending on your device and screen settings.
We do not warrant that the appearance or quality of any product will meet your expectations exactly as shown online.
All product descriptions and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities on a case-by-case basis.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Clair Crystals reserves the right to accept or decline any order at its discretion. An order is not accepted until payment is processed and confirmation is issued.
Purchases, cancellations, and returns are subject to our Refund Policy, which forms part of these Terms.
All purchases are for personal, non-commercial use only.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged is the price displayed at the time the order is placed.
Prices do not include taxes, customs duties, or import charges unless stated otherwise.
You agree to provide accurate and up-to-date payment and billing information and authorize us to charge your selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Shipping services, delivery estimates, and related conditions are further described in our Shipping Policy.
Risk of loss passes to you once the order is handed over by the carrier. If a shipment is refused, not collected from the carrier or pickup location, or returned to us due to an incorrect shipping address provided by the customer, the package may be returned to Clair Crystals. In such cases, if the customer requests a refund, we will refund the price of the returned product(s) once the package has been received back. Any shipping costs incurred by Clair Crystals for the original shipment or for the return of the package may be deducted from the refund, as permitted under applicable European consumer law.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this site, including text, images, graphics, logos, and design, is owned by or licensed to Clair Crystals and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without prior written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content linked through our Services. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Clair Crystals is powered by Shopify, but all transactions are between you and Clair Crystals. Shopify is not responsible for any purchases made through our store.
SECTION 10 – PRIVACY POLICY
Your use of the Services is governed by our Privacy Policy and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback you submit may be used by Clair Crystals without restriction or compensation.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors and update information at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes or to violate any applicable laws or rights.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time without notice.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available,” without warranties of any kind, except where legally required.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Clair Crystals shall not be liable for any indirect, incidental, or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Clair Crystals from any claims arising from your breach of these Terms.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Clair Crystals.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent.
SECTION 21 – GOVERNING LAW
These Terms are governed by and interpreted in accordance with the laws of Belgium, without regard to conflict of law principles.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms of Service can be submitted via our Contact page.
Business name: Clair Crystals
VAT number: BE0799467466